Yes, we ship all over the world.

It depends on where you are. Our shipping times may vary. Once your order has been received, it usually takes 2-5 days for it to be processed in the shipping center. Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major premium carriers, and local courier partners. Every order has a unique tracking number. You will receive the number once the order has been shipped.

You will receive an order confirmation via email immediately after you have made your purchase. Please also check your spam folder. You may have made a mistake when entering your email address.

Unfortunately, it is not possible to subsequently cancel orders. If you are unsatisfied with the product, you can of course send it back, on your own costs. Please note our refund policy.

If you placed an order there are no changes possible.

I was not at home for my delivery
If your parcel could not be delivered, we recommend the first step to contact the shipping service provider directly. This saves long waiting times if you do not receive your parcel and it is returned.

My order has been marked as delivered, but I have not received a package
Please first ask your neighbors, roommates or work colleagues whether they have not received your package. In rare cases, the shipping service provider may update the shipment tracking before the order has actually been delivered. In this case, we recommend waiting 24 hours. Please contact our customer Telegram support if your package is still not with you afterwards.

We do our best to make your package findable. In most cases we have to wait for the signature of the shipping service provider. This can take up to 2 weeks.

You will receive a shipping confirmation as soon as your package has left our warehouse. Please note our processing times.