General information
After your package has been delivered, you have 14 days to return your products. The 14-day period starts on the day your package was delivered and the return day counts.
Returns
If you want to send your goods back, always contact our support first. Once everything has been clarified and you still want to send your goods back, you can of course do so. Please note that you bear the shipping costs and we will not reimburse them.
Refunds
As soon as we have received your return and your return has passed our quality check, we will trigger your refund within 5-7 working days. Please note that it may take another 4-6 business days for the refund to appear on your account. Refunds are made using the original payment method.
Attention: If you chose any cryptocurrency payment, then you will not be able to get any refund.